Mecklenburg County Resource Guide

Elevation Outreach exists to empower a generation of believers who embrace a lifestyle of generosity and service so that our cities will be forever changed by the love of Christ. We function under Pastor Steven’s vision to partner with great non-profit organizations and serve the underserved in Jesus’ name. These organizations work as an extension of our church to provide care for people needing assistance.

 

Elevation Church partners with more than 80 organizations across the globe while investing the majority of its outreach resources and volunteer support locally. This Resource Guide will direct you to organizations that can assist in your situation while helping you understand what to expect during the process.

Do You Need Clothing?

CRISIS ASSISTANCE MINISTRY

The mission of Crisis Assistance is to provide assistance and advocacy for people living in Mecklenburg County who are in financial crisis, helping them move toward self-sufficiency. Their vision is to inspire our community to generosity as they provide, hope and understanding to people struggling with limited financial resources. The Free Store offers donated clothing, shoes, books and household items at no charge to individuals and families in need (open to all that have a need).

 

Hours of Operation: Tuesday – Saturday, 8:00 am – 1:00 pm

Address: 500-A Spratt Street Charlotte, NC 28206

Phone: 704-371-3001

Website: www.crisisassistance.org

 

Notes: When you arrive at the Crisis Assistance Ministry office the staff will verify that you have all of the required information and ask you to complete a registration form. If you arrive before 10 a.m., you will be called into the store in random order once the store opens to shoppers. If you arrive after 10 a.m., you will be called into the store in the order you arrived. If you arrive at a busy time, you may have to wait for other customers to finish shopping before you have access to the Free Store due to fire code regulations. Once you are given access to the Free Store you will be given a shopping guide indicating the number of items you can shop for.

 

What to Bring:

  • Picture ID of the head of household
  • Social security documentation for all household members (social security card, documentation from the Social Security Administration verifying social security number, W2 form from an employer or paystub indicating the nine digit social security number, or W7 if applicable.  If you are not registered with the Social Security Administration you are required to provide some form of identification).
  • You must also be able to provide proof of your address as well as basic information about each member of your household: age, gender, race, etc.

 


 

GOODWILL INDUSTRIES

Provides donated clothing and household items available at minimal cost. Goodwill uses the funds from the sale of clothing to free job training services in the community.

 

Location #1 Address: 2901-A Freedom Drive Charlotte, NC 28208
Phone: 704-372-3434

Location #2 Address: 1909 Sardis Road North Charlotte, NC 28270
Phone: 704-841-8600

 


 

JACKSON PARK MINISTRIES: CHILDREN’S CLOTHING CLOSET

Biblically helping those in need, Jackson Park is a Christian ministry providing financial, housing, and crisis assistance to families with children. They provide on site, temporary housing and financial accountability counseling. The vision of Jackson Park Ministries is to see the families, children and all individuals of Jackson Park, Charlotte and surrounding communities come to know Christ as their Savior and Lord; becoming productive citizens in the community and serving others as a disciple of Christ.

 

Hours of Operation: Tuesday, Wednesday, and Thursday from 9:30 am – 11:00 am

Address: 5415 Airport Drive Charlotte, NC 28208

Phone: 704-392-4981

Website: www.jacksonpark.org

 

Notes: Gently used children’s clothing is available for infants through age 18 at no charge. Appointments must be made in advance. Recipients meet with a pastor/counselor for a time of encouragement and prayer when receiving care at Jackson Park Ministries. Families may visit the Jackson Park Ministry Clothing Closet up to one time every 90-days.

 


 

MATTHEWS HELP CENTER

The mission of the Matthews Help Center is to help our neighbors and surrounding communities survive financial crisis by providing short-term assistance.

 

Hours of Operation: Monday – Friday 9:00 am – 4:00 pm

Address: 119 N. Ames Street Matthews, NC 28105

Phone: 704-847-8383 ext. 226 (Call for an appointment)

Website: www.matthewshelpcenter.org

 

Notes: The Matthews Help Center “Back Porch” is a thrift boutique. Browse and shop for new and gently used clothing and household items available at a minimal cost. Hours of Operation: Monday – Saturday 9:00 am – 5:00 pm.

 

Notes: For a referral: Contact your Campus Pastor to send an email confirming your involvement at Elevation Church. Campus Pastors are aware of protocol for the referral.

 

What to Bring:

  • Client’s Picture ID
  • Client’s Social Security documentation (Social Security Card, documentation from the Social Security Administration verifying social security number, W2 form from an employer or paystub indicating the nine digit social security number, or W7 if applicable.  If not registered with the Social Security Administration, client is required to provide additional form of identification).
  • Proof of address and basic information about each member of household: name, birthdate, gender, income, etc.
Do You Need Financial Assistance?

CRISIS ASSISTANCE MINISTRY

The mission of Crisis Assistance is to provide assistance and advocacy for people living in Mecklenburg County who are in financial crisis, helping them move toward self-sufficiency. Their vision is to inspire our community to generosity as they provide hope and understanding to people struggling with limited financial resources.

 

Hours of Operation: Monday – Friday, 8:00 am – 1:00 pm

Address: 500-A Spratt Street Charlotte, NC 28206

Phone: 704-371-3001

Website: www.crisisassistance.org

 

Note: The goal of Crisis Assistance Ministry is to receive the tools and support they need to move towards financial stability. To do that, the staff spends time with each customer to understand their unique situation and needs. This can be a time-consuming process, as each customer is evaluated on an individual basis. When you arrive at the Crisis Assistance Ministry Office, they will first verify that you have an immediate emergency. Next, they will verify that you have all the required documents. They then evaluate each case and address customers with the most urgent needs first, which they classify as an emergency. An emergency can be anyone who is facing eviction that day or has already been evicted. They do not see clients on a first come first serve basis.

 

What to Bring:

  • Picture ID of the applying client
  • Social security documentation for all household members (social security card, documentation from the Social Security Administration verifying social security number, W2 form from an employer or paystub indicating the nine digit social security number, or W7 if applicable.  If you are not registered with the Social Security Administration you are required to provide some form of identification).
  • Proof of all household income for the past 30 days. Clients who are paid every week are required to present four current paystubs. Clients who are paid bi-weekly are required to present two current paystubs, and clients who are paid monthly are required to bring one current paystub. Clients who receive unemployment, SSI or SSA, VA Pension, Retirement Pension, Child Support, Disability, and/or income from family or friends are required to present a statement of income verification. Clients who are self-employed are required to present income verification.
  • All disconnection and past due utility statements. These should be in the applying clients name and that person must reside in the household.
  • Rental lease

 


 

MATTHEWS HELP CENTER

The mission of the Matthews Help Center is to help our neighbors and surrounding communities survive financial crisis by providing short-term assistance.

 

Hours of Operation: Monday – Friday, 9:00 am – 4:00 pm

Address: 119 N. Ames Street Matthews, NC 28105

Phone: 704-847-8383

Website: www.matthewshelpcenter.org

 

Note: Provides assistance for life’s basic needs (rent, utilities, food pantry, clothing, household items, etc.). Appointments must be made with a Matthews Help Center social worker to assess crisis and financial situation documentation required.

 

For a referral: Contact your Campus Pastor to send an email confirming your involvement at Elevation Church. Campus Pastors are aware of protocol for the referral. You may also call the Elevation Church Main Office at (704) 246-0800.

 

What to Bring:

  • Pictured ID for all adults:  Driver’s license, state picture ID, or passport
  • Social Security Card of client
  • Proof of Income for everyone working in household: check stubs, letter from employer verifying pay or proof of household income including roommates.
  • Average expense of each household bill Proof of emergency:  Doctor’s disability statement, medical bills, eviction notice, disconnect notices, etc.
  • Rental/Homeowners information:  Rent lease, landlord’s name and phone number, mortgage papers, late notices and eviction papers
Do You Need Food?

JACKSON PARK MINISTRIES

Jackson Park provides financial, housing, and crisis assistance to families with children. They provide on site, temporary housing and financial accountability counseling. The vision of Jackson Park Ministries is to see the families, children, and all individuals of Jackson Park and surrounding communities come to know Christ as their Savior and Lord; becoming productive citizens in the community and serving others as a disciple of Christ.

 

Hours of Operation: Tuesday, Wednesday, and Thursday from 9:30 am – 11:00 am

Address: 5415 Airport Drive Charlotte, NC 28208

Phone: 704-392-4981

Website: www.jacksonpark.org

 

Note: Call ahead for an appointment. Recipients meet with a pastor/counselor for a time of encouragement and prayer when receiving care at Jackson Park Ministries. Appointments can be made beginning each Monday at 1:00 PM. Clients will be given a bag of groceries.

 


 

HARVEST CENTER

The Harvest Center serves breakfast and lunch on Tuesdays and Thursdays each week. Breakfast is served 7:00 – 9:00 AM and lunch is served 11:00 – 1:00 PM. Everyone attending the meal will be invited for a brief time of Bible Teaching.

 

Address: Multiple food pantries across the state

Website: http://www.harvestcenter.org

 


 

LOAVES AND FISHES

Loaves & Fishes provides a week’s worth of nutritious groceries to individuals and families in a short-term crisis.

 

Hours of Operation: Varies depending on location

Address: Multiple food pantries across the state

Website: http://www.loavesandfishes.org/

 

Notes: Families must have a referral from the church or social worker in order to receive assistance. Families can receive assistance once every 45-days. To request a referral from Elevation Church, contact your Campus Pastor or Associate Campus Pastor or you can call the Elevation Church Main Office at (704) 246-0800.

 

Information needed in order to make a referral:

  • Name, Birthdate, Social Security Number and Gender for all household members.
  • Address and Phone Number of head of the household.
  • Employment information for any members of the household.

 


 

MATTHEWS HELP CENTER

The mission of the Matthews Help Center is to care for people in our community by providing programs and services that will meet life’s basic needs, and by connecting those in need with resources that improve quality of life. The Matthews Help Center Food Pantry provides clients with enough food to last one week.

 

Hours of Operation: Monday – Friday, 9:00 am – 4:00 pm; Saturday 9:00 am – 12:00 pm for pick up only

Address: 119 N. Ames Street Matthews, NC 28105

Phone: 704-847-8383

Website: www.matthewshelpcenter.org

 

What to Bring:

  • Pictured ID for all adults:  Driver’s license, state picture ID, or passport
  • Social Security Card of client
  • Proof of Income for everyone working in household: check stubs, letter from employer verifying pay or proof of household income including roommates.
  • Average expense of each household bill
  • Proof of Emergency:  Doctor’s disability statement, medical bills, eviction notice, disconnects notices, etc.
  • Rental/Homeowners information:  Rent lease, landlord’s name and phone number, mortgage papers, late notices and eviction papers

 


 

URBAN MINISTRY CENTER

The Urban Ministry Center works to meet the basic needs of those in our community through shelter, food, employment assistance, and therapeutic services.

 

Soup Kitchen Hours: 11:15 am – 12:15 pm

Address: 945 North College Street Charlotte, NC 28206

Phone: 704-347-0278

Website: www.urbanministrycenter.org

Do You Need Emergency Housing?

THE RELATIVES

The Relatives is a system of resources that helps children and youth find shelter and support. The Relatives Crisis Center, the On Ramp Resource Center and Journey Place Transitional Residence keep kids safe and families together.

 

Hours of Operation: 24 hours a day, 7 days a week

Address: Uptown Charlotte (address given by staff after phone call is made).

Phone: 704-377-0602

Website: www.therelatives.org/

 

Note: The Relatives houses children ages 7 to 17 for up to 14-days, even walk-ins.

 


 

ROOM IN THE INN – Urban Ministries (Winter Emergency Shelter)

The Urban Ministry Center has partnered with colleges and congregations of many faiths to open their facilities to provide shelter and food for homeless people during the winter months. Each site offers a warm, safe place to sleep, serves three meals (dinner, breakfast and bag lunch) and then returns guests the following morning to uptown Charlotte.

 

Hours of Operation: Winter months 4:00 p.m. – 7:00 a.m.

Address: 945 North College Street Charlotte, NC 28206

Phone: 704-347-0278

Website: www.urbanministrycenter.org/essential-services/room-in-the-inn

 

Note: RITI accepts people into the program on the following priority basis: women or men with children, single women, then men. Participants line up at the back door of the Urban Ministry Center around 4:00 p.m. each day to be registered. Each person is required to take a Breathalyzer and must show a state-issued identification or receive a waiver from our staff. Each person is entered into the Urban Ministry Center database to help determine who is using the program and how often.

 


 

SALVATION ARMY CHILDREN’S AND WOMEN’S SHELTER

The Center of Hope is an emergency shelter for women and children that provides three daily meals, case management, intervention programs, health care, child care, and guidance for school-age children and teens. The program is free and open to Mecklenburg County residents. Girls of any age and boys up to the age of 17 are welcome with their mothers. For families with boys over the age of 17, case managers will help secure housing with one of our community partners.

 

Hours of Operation: 24 hours a day, 7 days a week

Address: 534 Spratt Street Charlotte, NC 28206

Phone: 704-348-2560

Website: http://www.salvationarmycarolinas.org

 

Note: The first step to connect with the Center of Hope is to call their main offices to see if beds are available at the shelter. If space is available you will be invited to the shelter for a brief interview. Intake hours are from 7 a.m. to 10 p.m. daily. Intake after 10 p.m. is available with a police escort to ensure the safety of the Center of Hope residents and staff. Shelter is provided to any Charlotte-Mecklenburg Resident (minimum 90-days) who self-reports as homeless if space is available.

 

What to expect: Orientation and assessments are on Mondays and Thursdays at 8:30 a.m. in the social service lounge. All residents agree to meet with a case manager within five days of their check-in date to discuss their needs, referral options, and a service plan to move the client from the shelter to permanent housing.

 


 

UPTOWN MEN’S SHELTER

The Men’s Shelter offers both emergency shelter and wrap-around supportive services to unaccompanied homeless men ages 18 and older. Individualized service plans are created for each client to help them obtain or increase income, and then obtain and maintain housing.

 

Location #1 Address: 1210 North Tryon Charlotte, NC 28206

Hours of Operation: 24 hours a day, 7 days a week

Phone: 704-334-3187

 

Location #2 Address: 3410 Statesville Ave. Charlotte, NC 28206

Hours of Operation: 6:00 pm – 7:00 am all year long

Phone: 704-334-3187

 

Website: www.mensshelterofcharlotte.org

 

Note: The Uptown Men’s Shelter serves unaccompanied men ages 18 and older. Men needing assistance must first call 704-334-3187 to speak to an administrator. Men must have been in Mecklenburg County for a minimum of 14-days before gaining access to the Uptown Men’s Shelter.

 

Men must meet the following requirements:

  • MSC does not accept registered sex offenders
  • MSC does not accept inmates recently released from state or federal prison
  • MSC will provide short-term emergency shelter for men being released from Mecklenburg County jail provided that they meet MSC’s criteria. Criteria is as follows:Must have been a citizen of Mecklenburg County and homeless at the time of incarceration
  • Must be homeless at time of release according to MSC’s homeless verification process
  • Needs (i.e. medical, mental health, substance abuse, behavior) must not be greater than MSC’s emergency shelter can accommodate. MSC will make this determination.
  • Must be willing to participate in shelter services

MSC must have space to accommodate.

Do You Need Job Assistance?

GOODWILL INDUSTRIES

Goodwill works directly with local employers to develop in-depth programs that prepare people for jobs in specific industries such as banking, call centers, hospitality, and construction. Individuals interested in learning skills specific to those industries may elect to enroll in Goodwill’s occupational skills training classes.

 

Address: 2122 Freedom Drive Charlotte, NC 28208

Phone: 704-372-3434

Website: http://www.goodwillsp.org/training

 


 

CHARLOTTE WORKS

Charlotte Works is a private/public partnership that brings together Charlotte area resources to engage, empower and employ Charlotte’s workforce to meet current business climate needs. They provide customized resources including coaching, training, and networking opportunities that will help to develop, align and connect job seekers with the changing employment needs of Charlotte area Employers.

 

Address: 1410 W Morehead Street #100, Charlotte, NC 28208

Phone: 704-206-1350

Website: www.charlotteworks.com

 


 

JOB LINK

One-Stop for Businesses and Job Seekers. Comprehensive employment service, bringing together businesses, job seekers, training opportunities, job listings, job search classes, employment research and job market analysis.

 

Address: Multiple locations across Charlotte, NC

Phone: 704-566-2870

Website: www.charmeck.org/city/charlotte/nbs/ed/Pages/JobLink.aspx

 


 

URBAN LEAGUE

The mission of the Urban League is to empower the community to attain financial stability and social justice in a global economy through education, training and placement. The Urban League has several job readiness programs. Explore their website to discover which one may be the best fit for you.

 

Hours of Operation: 9:00 am – 4:00 pm, Monday – Friday

Address: 740 West 5th Street Charlotte, NC 28202

Phone: 704-373-2256

Website: www.urbanleaguecc.org

Do You Need Medical Assistance?

CHARLOTTE COMMUNITY HEALTH CLINIC

To provide acute, episodic and chronic disease medical care to uninsured, low-income residents of Mecklenberg County who lack access to care. This service is provided through a culturally diverse, volunteer-based organization with emphasis on education, training and community outreach.

 

Address: 8401 Medical Plaza Drive, Suite 300 Charlotte, NC 28262

Phone: 704-316-6561

Website: http://www.charlottecommunityhealthclinic.org

 

How to Become a Patient.

  • No health insurance (Private or Work-Sponsored insurance, Medicare, Medicaid, or VA Benefits)
  • Permanently reside in Mecklenburg County
  • Low Income (200% Federal Poverty Level Household Income)
  • Not receiving primary care through other free clinics, Carolinas Medical Center Sliding Scale Clinics, or C.W. Williams Community Health Center

 


 

MATTHEWS FREE MEDICAL CLINIC

Matthews Free Medical Clinic is a free medical clinic that provides quality healthcare to low income, uninsured patients of Matthews, NC, and surrounding areas, including Mecklenburg and Union Counties. Staffed by volunteer physicians and nurses, a paid nurse manager, a paid part-time clinic director, and lay people, the clinic provides well patient care, treatment of chronic diseases such as hypertension and diabetes, and gynecological exams.

 

Hours of Operation: 9:00 am – 4:00 pm, Monday – Friday

Address: 196 S Trade St  Matthews, NC 28105

Phone: 704-841-8882

Website: www.matthewshealthclinic.org

 

Patient Requirements:

  • Patients must live in Mecklenburg or Union County
  • Be 6 – 64 years old
  • Not have Medicaid, VA or private insurance
  • Individuals seeking assistance must call 704.841.8882 to get details concerning the next new patient screening dates and times.

 

Note: MFMC re-certifies patients every 12 months from their starting certification date. Patients must bring your current year’s tax return, most recent pay stub, recent utility bill and disability statement, if applicable.

 

What to bring (plus one copy additional of each)

  • Picture ID
  • Social Security Card for all household members.
  • Two consecutive Payroll stubs (most recent) or letter from employer
  • Utility bills with your name on it
  • Mortgage statement
  • Two consecutive bank statements
  • Current year’s tax return
  • Disability statement, if applicable
  • Food stamp letter, if applicable
  • Unemployment benefits letter, if applicable
  • Child support, if applicable

* No originals will be accepted. Copies cannot be made at the clinic. Applicants must bring copies to the eligibility screening or the MFMC will be unable to process the application.

 


 

URBAN MINISTRY CENTER

The Urban Ministry Center works to meet the basic needs of those in our community through shelter, food, employment assistance, and therapeutic services.

 

Address: 945 North College Street Charlotte, NC 28206

Phone: 704-347-0278

Website: www.urbanministrycenter.org

 

Note: A nurse is on site at the Urban Ministry Center every morning. People needing a medical evaluation can line up to receive an appointment beginning at 8:30 AM.

Do You Need Help with an Addiction to Drugs or Alcohol?

ANUVIA

Provides substance abuse education, prevention, treatment & recovery, as well as programs that meet court requirements for DWIs and drug offenses. At Anuvia, assessments are provided at a reasonable cost.

 

Address: 100 Billingsley Road Charlotte, NC 28211

Phone: 704-376-7557

Website: www.anuvia.org

 

Note: The Anuvia website has a list of community support groups for men and women who are learning to live or recover from addiction.

 


 

CHARLOTTE RESCUE MISSION – REBOUND (Men’s Program) / THE DOVE’S NEST (Women’s Program)

Charlotte Rescue Mission (CRM) provides residential programs for homeless, jobless men and women with alcohol and drug addiction issues. This is a program for people coming out of a detox program. Clients typically have few options available to them because they have no health coverage to help them enter a recovery program. The professional recovery programs and additional services Charlotte Rescue Mission offers to support these individuals are provided to them at no cost.

 

Men – Charlotte Rescue Mission: Rebound Program

Address: 907 W 1st St. Charlotte, NC 28202

Phone: 704-334-4635

Website: www.charlotterescuemission.org

 

Note: Admission to the Rebound Program begins with a phone call. 704-333-4673 ext. 501. A person seeking assistance must call for himself and if you leave a message, it needs to include a return phone number where you can be reached. When you call or your call is returned, you will participate in a screening interview. During the interview you will be asked the following:

  • Previous admissions to Rebound if you have been at CRM before.
  • The last time you used
  • Reason you are seeking treatment at this time
  • Your current legal status
  • Your current medical condition
  • Your current psychiatric condition
  • Your ability to participate in therapeutic work
  • Any anticipated needs beyond what the program offers.

 

Based on the information you provide, an admission appointment will be scheduled. Please understand that the admission date is provisional – meaning that having an appointment is not a guarantee of acceptance into the program. Additional screenings take place once you get to the Charlotte Rescue Mission.

 

In order to be admitted on the day of your appointment, you must:

  • Be able to pass a breathalyzer and urine drug screen (there are no exceptions to this)
  • Bring a social security card or a valid state ID or driver’s license
  • Pass a medical screening conducted by a nurse at the facility

 

Once you are admitted to the program, you will complete paperwork, participate in orientation, participate in group discussions, and attend in-house functions like chapel and 12 Step meetings until a bed becomes available.

 

What to Bring:

  • Clothes for 7 days
  • Laundry Detergent
  • Hygiene Items
  • A belt
  • Shower Shoes
  • Reading material
  • Photo ID
  • Social Security Card or voucher from Social Security

 


 

Women – The Dove’s Nest

Address: 2855 West Blvd. Charlotte, NC 28208

Phone: 704-333-4673 ext. 113

Website: www.charlotterescuemission.org/our-programs/doves-nest

 

Notes: Prospective residents must call the Admission’s Coordinator (704-333-4673 ext. 113) personally and follow the directions given. The Dove’s Nest is a four to twelve month program that follows a diagnostic period that lasts approximately two-weeks.

 

Eligibility Requirements:

  • Be 18 years or older
  • Be motivated for making major life changes and willing to follow directions
  • Have an original valid photo identification and social security card upon admission
  • No legal or other outside issues that will create disruption of the residents program
  • Submit to a full drug screen which includes alcohol upon admission
  • Be medically and psychiatrically stable
  • Able to sit for an hour at a time
  • Able to climb stairs
  • Not on any medications that contain benzodiazepines, barbiturates, alcohol, narcotics or anti- psychotic medications.
  • If pregnant, not over 12 weeks of gestation WITH a current obstetrician approval for the program and a viable aftercare or supportive residence in place post-discharge
  • Be able to read on a 7th grade level
  • Speak, hear, read and write English
  • Since the Dove’s Nest is not a hospital, they cannot admit women that have chronic medical conditions requiring frequent medical appointments, eating disorders and certain types of personality and psychiatric disorders.
  • Have at least a 30-day supply of medications

 

Following a two-week diagnostic period a resident may be admitted into the Diagnostic Phase where they experience:

  • Assessments and Care plan completion
  • Those without insurance obtain a medical sliding scale card
  • Screening at the local health department
  • Mental Health evaluation
  • Learn the basic program schedule environment

 

Phase One – 120-day structured program, residents will experience weekly individual counseling, group therapy, education classes and various activities, living skills training, biblical application for emotional wounds and sober support group development.

 

Phase Two – the Dove’s Nest Continuing Care Division (CCD) is approximately 240-days in length and is designed for women that:

  • Do not have supportive and safe environment to return to
  • Have chronic relapse traits
  • Have previously completed this program and are eligible for readmission

 


 

HOPE HAVEN

Hope Haven is a recovery program that provides life skills for homeless, chemically dependent adults and families within a supportive residential environment, leading to independence. Hope Haven is an aftercare program designed for someone who has been through a primary care program.
Address: 3815 N. Tryon Street Charlotte, NC 28206

Phone: 704-372-8809

Website: www.hopehaveninc.org

 

Admissions Process

Applicant must be referred (contact your Campus Pastor or Associate Campus Pastor). After the referral is received the applicant must obtain the following:

  • Picture ID
  • Social Security Card
  • Criminal Background Check
  • Proof of Physical Exam (within the last 60 days)
  • Prescriber Letter for Medications (on Hope Haven’s form)
  • Proof of recent TB Test Results
  • Verification of Homelessness Letter
  • Once all paperwork has been turned in the applicant will be contacted for an initial interview. If the applicant is approved, then the applicant will be notified when a bed becomes available.

 

Eligibility Requirements

  • Applicants must be 18 years of age or older.
  • Applicants must be homeless in accordance to HUD (Department of Housing and Urban Development) guidelines.
  • Applicant must have completed a 28 day inpatient substance abuse treatment program within the last year; or have completed an intensive Outpatient treatment within the last year.
  • Applicants must be a resident of Mecklenburg County or resident of a county covered by a contracting LME or meets requirements of other contracts with Hope Haven and has been approved through the LME assessment/authorization process and Hope Haven Admissions Department.
  • Applicant must be clean and sober for 72 hours prior to admission.
  • Applicant must be stable on medications that are accepted by Hope Haven. Proof in writing from the prescribing doctor that the applicant is capable of self-administrating the prescribed medications along with a list of the medications must be provided on Hope Haven’s “Prescriber Letter for Medication” form.
  • Applicant must be able to participant physically and mentally in all parts of the program at Hope Haven.

 

Additional Family Program Requirements

  • Applicants children and/or spouse must be living with them within 6 weeks of admission.
  • Applicant’s children in the program cannot be over the age of 14 years old

 

Program Requirements

  • Participate in all aspects of the Hope Haven training program.
  • Attend scheduled individual and group counseling sessions.
  • Attend all specialized life skills educational sessions.
  • Be physically able to obtain and maintain employment.
  • Submit to random drug tests as required by Hope Haven.
  • Adhere to all Hope Haven in-house rules and regulations.
  • Must be able to work safely in the environment of the training program.
  • Must be able to understand and carry-out directions from trainers.
  • Must not pose a barrier to safety of other participants.

 


 

URBAN MINISTRY CENTER – SABRE

The Urban Ministry Center works to meet the basic needs of those in our community through shelter, food, employment assistance, and therapeutic services.

 

Address: 945 North College Street Charlotte, NC 28206

Phone: 704-347-0278

Website: www.urbanministrycenter.org

E-Mail: Marilyn Furman at mfurman@urbanministrycenter.org for more information

 

Note: The SABER program admits one new person one or two weeks. The SABER program is a 9-month program.

Do You Need Help?

COUNSELING FOR ABUSED MEN

Provides education classes for abusive partners and offenders of domestic violence

Phone: 704-336-4344

 


 

SHELTER FOR ABUSED SPOUSE

Provides 30-day emergency shelter, support groups, counseling, legal clinic.

Battered Women’s Shelter

Phone: 704-332-2513

 

Note: The address to the Battered Women’s Shelter is not given until a woman calls and seeks help. This is to keep the location of the shelter secret due to the nature of the situation.

Do You Need Essential Help?

URBAN MINISTRY CENTER

The Urban Ministry Center provides basic services to men and women Monday – Friday from 8:30 am – 4:30 pm. Sign ups begin at 8:30 am and 1:30 pm each day.

 

Services include:

  • Mail
  • Showers
  • Laundry
  • Telephone
  • Nurse (Monday – Friday mornings)
  • Dental Van (2nd Friday of each month)
  • Transportation (to DSS, DMV, SS, clinics)
  • Counseling (ID or prescription assistance, food and other referrals)
  • Support groups (grief, women’s)

* These services are for homeless only

 

Address: 945 North College Street Charlotte, NC 28206

Phone: 704-347-0278

Website: www.urbanministrycenter.org

Do You Need Counseling?

AGAPE CHRISTIAN COUNSELING

Hours of Operation: Monday – Friday 10:00 am – 4:00 pm. By appointment only.

Address: 2124 Crown Centre Dr. #400, Charlotte, NC 28277

Phone: 704-849-0144

Website: www.agapechristiancounseling.org

 


 

THE BARNABUS CENTER (Charlotte)

Hours of Operation: Monday – Friday 9:00 am – 5:00 pm. By appointment only.

Address: 413b S Sharon Amity Rd. Charlotte, NC 28211

Phone: 704-365-4545

Website: www.thebarnabuscenter.org

 


 

THE BARNABUS CENTER (Davidson)

Hours of Operation: Monday – Friday 9:00 am – 5:00 pm. By appointment only.

Address: 442 S. Main Street Suite 19 Davidson, NC 28036

Phone: 704-365-4545

 


 

ROGERS COMMUNITY COUNSELING

Hours of Operation: Mondays, Tuesday, Thursdays 9:00 am – 5:00 pm. By appointment only.

Address: 6412 Bannington Dr. Charlotte, NC 28226 (Mondays and Tuesdays) | 1206 Jules Ct. Charlotte, NC 28226 (Thursdays)

Phone: 704-364-9176

Website: www.rogerscc.com

 


 

ONE 12 COUNSELING

Hours of Operation: Mondays – Friday 9:00 am – 5:00 pm. By appointment only.

Address: 7745 Ballantyne Commons Parkway Suite 102 Charlotte, NC 28277

Phone: 704-636-6500

Website: www.one12counseling.com

 


 

CAROLINAS COUNSELING GROUP

Hours of Operation: Mondays – Thursday 9:00 am – 4:30 pm, Fridays 9:00 am – 2:00 pm. By appointment only.

Address: 7401 Carmel Executive Park Drive, Suite 2010 Charlotte, NC 28226

Phone: 704-752-8414

Website: www.carolinascounseling.info

Do You Want To Help?

For individuals wanting to serve with Elevation Outreach, click here. Volunteer opportunities are posted online and are updated weekly.